Terms & Conditions
Before you come to us for treatment, please take a few moments to read through our Terms & Conditions policy. You will need to be aware of our policies and consent to them before treatment begins.
We suggest a minimum of four (4) sessions. These sessions are to be carried out weekly for four (4) consecutive weeks. We will then assess your progress and continue, take a break from, or discontinue your treatment.
We do not diagnose conditions, or alter medications in any way.
Client consent form to be fully completed on arrival before session begins. Please bring a list of medications/supplements you are currently taking.
You will be required to adhere to the self-care protocol recommended by your Practitioner.
We ask you to be on time for your session. Your session ends at the original booked time regardless of what time you arrive.
You are advised to have eaten an hour before the treatment.
If you are receiving Acupuncture, you are required to wear appropriate clothing which allows us access to your arms from elbow to fingers, and legs from knees to toes.
If you are attending for muscle issues, you may need to have the area exposed for Cupping Therapy.
Cancellation by the practitioner
On very rare occasions, if the practitioner cancels an appointment, the session can be re-arranged at a date and time which is convenient for the client and the practitioner.
Cancellation by the client
We have a strict 24 hour cancellation policy. You may cancel or reschedule your appointment on the day before you are due to attend at no cost, otherwise the full treatment charge is incurred. Cancellations and appointment changes are to be made by telephone only.
If you do not show up for your appointment, you will be charged at the full treatment rate.
Our time is just as valuable as yours, and all we ask is that you demonstrate the same respect that you expect from us.
Data Protection: Your details are always kept secure in compliance with Data Protection Act 2018, and are never shared with third parties.